Putting the human into digital transformation and change
SKILLS
PLANNING & STRATEGY
Project Management
Event Management
Risk Management
Budgets & KPI tracking
Highly organised and able to prioritise
Working at pace
ANALYSIS
Process improvement
Continuous improvement
Internal Comms Audits
Business Process Mapping
Troubleshooting and problem solving
Data Analysis
As-is to-be gap analysis
Budgets
TECHNOLOGY
CRM System Administration (Salesforce.com, Raiser's Edge)
Hootsuite
SEO
Email Deployment (MailChimp, Knak, Eloqua)
Website and intranet (CMS Umbraco, SharePoint, Wix)
Advanced Microsoft Suite (Excel, Word, PowerPoint, Visio)
Google Suite
Digital Photography
Basic Video Editing (ShotCut)
COMMUNICATION
Stakeholder Management
Customer Service
Face to face
Written and Oral communication
Market Research Interviewing and focus groups
CREATIVITY
e-Newsletter, Magazine, Photobook Layouts
Website Design
Music & Songwriting
Writing
Hobbies - stained glass, sewing, painting, baking, cake decorating
CONTENT AND CONVERSATION
Social Content
Blogs for intranet and internet
New Business Pitch writing
Fundraiser and volunteer Communications
Magazine layouts
Graduation Brochure content, edit and Print sign off
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PEOPLE MANAGEMENT
Line management
Coaching
Volunteer management
Group facilitation
LANGUAGES
English (native speaker)
German (Intermediate)
French (beginner)